"One of the best meals ever
served in this state in ages."
Des Houghton, Courier Mail

  • Microhire
  • Hall A & B image banquet
  • Hall C grids
  • Hall A & B Combined Circus LendLease

Client Services 

Event and Exhibition Planning

Our team of experienced and professional staff will work hand in hand with you in the lead-up to your function, ensuring your expectations are realised and your event is a success. 

The Brisbane Showgrounds' Operational Team consists of Event Planning, Exhibition Planning, Food and Beverage, Kitchen, Security and Technical Services. All team members have a wealth of expertise and demonstrated experience in delivering all aspects of events.

Our dedicated staff will be happy to:

  • Share their local knowledge and offer contacts for contractors and services to support your event
  • Assist with menu selections and recommendations
  • Develop a logistics plan to ensure the smooth execution of your event
  • Create detailed event documentation and event specific floorplans
  • Provide supporting financial documentation to ensure budget expectations are achieved
  • Liaise with key Brisbane Showgrounds personnel on your behalf
  • Facilitate pre-event technical meetings with key representatives from the Brisbane Showgrounds' operational teams

Once your event is confirmed at the Brisbane Showgrounds, you will be appointed a professional Event Planner or Exhibition Planner.

Closer to your event, a detailed event order will be created capturing all facets of your event arrangements.

As your event becomes operational, a dedicated Event Floor Supervisor will be introduced. This supervisor will be your key contact for the duration of your event.

Technical Services

Microhire

Meetings and events are most effective when they are supported by the highest level of audio visual technology. Microhire, operating as an independent contractor within the Brisbane Showgrounds, can provide a number of specialist services to help keep your audience informed and entertained.

Working seamlessly with the Brisbane Showgrounds' sales and operations teams, Microhire strives to provide clients with a trouble free solution to their technical needs. Offering not only standard, tried and tested technical packages, Microhire’s professional team can also tailor a package to suit your specific event requirements, production complexities and of course budget expectations.

Microhire is excited to offer the latest in projection, sound and lighting equipment specifically selected to suit the spaces on offer in the Brisbane Showgrounds. Their impressive inventory includes 10K and 20K Christie Digital Projectors, Nexo Production Sound System, 70 x Robe moving light fixtures, Wireless Talkback Systems and a unique Speakers Preparation Management System. 

As our technical partner, Microhire offer unrivalled venue expertise and are accustomed with the Brisbane Showgrounds' function locations and unique ceiling grid system.

 

Staging and Dancefloor 

In-house staging and dance floor are included as part of venue hire (subject to availability). Your dedicated Event Planner or Exhibition Planner will assist with suggested placement, as well as the recommended dimensions to suit your event and entertainment specifications.

 

Load Limits 

The halls in the Royal International Convention Centre (Royal ICC) have been designed to tolerate international standard loads of up to 20kPa or two tonnes per square metre. If heavy loads are anticipated, please advise your Event Planner or Exhibition Planner.

 

Rigging 

A unique structural feature within the Royal ICC halls is the operable ceiling grid system. Being the first of its kind in Australia, this system offers some key features which will benefit you and your event. The 36 operable grids each feature 3 phase and 15amp power and are capable of carrying a sizeable weight load.

Able to be lowered by remote control, the system enables timely installation of technical equipment from a safe floor level work height. This allows for faster and easier hanging of banners and key event signage, therefore avoiding additional rigging equipment hire charges.

The Royal ICC offers rigging and banner services for all events, conventions and exhibitions. All rigging within the venue must be facilitated by our technical services partner, Microhire. Should you require banner rigging for your event, please complete the below Banner Rigging Request Form and submit it to your Event Planner or Exhibition Planner.

Electronic Signage 

The Brisbane Showgrounds has a variety of electronic signage options which can be utilised for both directional purposes, event programs (using plain text), scrolling graphics or video footage, as well as for promotional purposes. Your dedicated Event Planner or Exhibition Planner will be pleased to provide details.

Communications

The Royal ICC is fully equipped to handle your communications needs, with top of the range technological advancements, equipment and services available for guests, delegates and exhibitors.

 

Free Wireless Internet Access

A free wireless service is available, providing a maximum bandwidth of 20mb/s. The actual bandwidth will be influenced by the number and density of concurrent users. Individual users are required to subscribe (free of charge) to the service via a login page, agreeing to a set of terms and conditions.

 

Conference and Event Package

Conference and event organisers are welcome to purchase custom wireless access, with increased bandwidth that can be configured with a unique SSID (wireless network name) and password for the duration of the event. 

Conference delegates will then have the ability to access the internet quickly and easily. This is a simple and cost effective way in which organisers can add value to their event, by providing exclusive use of a wireless internet package for their delegates or for their own administration purposes. 

This flexibility allows organisers to vary access charges for each day of the event, from low numbers at pre-conference through to peak conference time.

 

Cabled Broadband Internet Access 

Our Internet Services team can assist to configure your computer with the appropriate settings to access our Broadband connection. Cabled broadband internet access includes internet access through the supplied network cable up to the nominated speed. 

 

Telecommunications and IT Equipment Hire 

The Royal ICC offers an in-house hire service to event organisers and/or exhibitors, for the connection of dedicated telephone line and/or fax lines to exhibition stands or ports through the centre. 

Please contact your Event Planner or Exhibition Planner for further information and costs for upgraded wireless, cabled broadband internet access, telecommunications and IT equipment hire.

Security

At the Brisbane Showgrounds, we take security very seriously and strive to create a safe and secure environment for you and your guests.

The Brisbane Showgrounds has fully licenced, in-house trained security personnel who have intimate knowledge of our venues and the surrounding areas. This, coupled with security surveillance cameras, provide 24/7 security support.

We are pleased to offer the following security services.

  • Crowd control
  • Access control
  • Loss prevention
  • Occupational health and safety and risk assessment
  • Responsible Service of Alcohol (RSA)
  • Security
  • Traffic management control
  • Frist Aid
  • Emergency response and evacuation


Your Event Planner or Exhibition Planner will be able to assist with further services offered by the security team.

Customer Relations

The Brisbane Showgrounds' key focus is customer service, ensuring a positive and successful event outcome. Our customer relations counters are conveniently located in the upper and lower foyers providing clients and visitors with a central point for assistance. 

Our friendly customer relations team welcome guests on arrival and offer a comprehensive range of services to all visitors including:

  • Cloakroom facilities
  • Wheelchair requirements
  • Tourist information
  • Public transport information
  • Administrative support, for example photocopying and fax services

 

First Aid 

A fully equipped first aid room is located on the Concourse, Level 1 of the Royal ICC. Your dedicated Event Planner will be able to assist with further information should your event require a dedicated first aid officer or any risk assessments to identify the need for further first aid services.

Exhibitor Services

The Royal ICC provides a range of exhibitor services should they be required:

  • Exhibition planning
  • Technical services
  • Communication and IT services
  • Food and beverages for stand catering
  • Banner and signage rigging
  • Stand equipment hire
  • Stand cleaning/house keeping
  • Plumbing
  • Electrical hire

 

The below Operations Manual outlines all required information for your exhibition, while the Exhibitor Requirements Form has been developed to ensure exhibitor requirements are requested and facilitated seamlessly. 

 

 

Public Access and Facilities

The Brisbane Showgrounds is committed to providing ease of access for all visitors. Please see our Visit Brisbane Showgrounds page for more information on getting to the venue. 

Our state-of-the-art facilities feature:

  • Taxi and rideshare service access to porte cochere on Gregory Terrace
  • Coaches collection / drop-off zones
  • Bike racks
  • Prayer room
  • Wheelchairs available on request
  • Elevator and escalators to upper level of the Royal ICC
  • Onsite parking 

Accessibility 

The Brisbane Showgrounds is designed to provide exceptional services and facilities to all visitors. Should you have any special access needs, please advise your dedicated planner.

We are pleased to offer the following services:

  • The Royal ICC is wheelchair accessible on both levels
  • Wheelchairs are available from the Customer Relations team
  • Individual accessibility restrooms are located on both the lower and upper levels of the Royal ICC and there is one ambulant toilet within each bathroom location
  • Accessible designated car park spaces located on Ground Level of the Royal ICC 
  • Tactile indicators are featured at all grade changes
  • Statutory brail signage  

 

Our Event Planning team can assist with further information, if required.

 

Parking  

Special needs parking is available in the undercover Royal ICC car park. These car parks are located closest to lifts for ease of access to the centre’s upper foyer on level one. For further parking information, please visit our parking page. 

 

Environmental Sustainability

Throughout our redevelopment process, the RNA in partnership with Lend Lease, continues to be environmentally conscious and apply Green Design Principles onsite. This includes a 95 per cent recycling program during demolition and construction, solar orientation and water capture and recycling through a Water Sensitive Urban Design system.

The Royal ICC will also sit within and form part of the Green Community for the Brisbane Showgrounds, as part of a Green Community Rating pilot program in accordance with the Green Building Council of Australia.



Corporate Social Responsibility 

The RNA has recognised the importance of helping to prepare Queensland’s next generation of leaders to succeed in a more complex, global and ever-changing world, through our partnership with the Queensland University of Technology (QUT) Business School's Corporate Partners in Excellence (CPIE) Scholarship Program.

Since 2010, the RNA has welcomed the opportunity to host many talented students and have found this to be a mutually positive and beneficial experience. The partnership has proven to be an excellent opportunity to help emerging professionals apply hands-on learning and experience, through exposure to high performing teams at the RNA.

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